IEEE has a “No Returns” policy. However, IEEE will gladly replace damaged or missing publications. For information, including returns policies, related to IEEE Standards, Conference Publications, and IEEE Books and eBooks, see below.
Due to the nature of POD, rush orders for IEEE Standards require 24 hours to produce.
IEEE will continue to honor claims for defective titles, replacing the original at no cost to customers. Visit Techstreet for information about returns and other policies.
IEEE has partnered with Curran Associates to provide all customers with product fulfillment for individual conference proceedings. For terms and conditions regarding individual conference publications, visit the Curran Associates Web site or send a question via e-mail to firstname.lastname@example.org. Please contact Curran Associates for all individual conference publication orders and claims.