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IEEE has a “No Returns” policy. However, IEEE will gladly replace damaged or missing publications.
- IEEE Members: please complete the Publications Inquiry Form.
- Customers: please complete the Subscription Claims Form.
IEEE Standards
IEEE has partnered with Techstreet, a business of Thomson Reuters, to provide all customers with Print-on-Demand (POD) product fulfillment on orders for IEEE Standards.
POD order fulfillment assures customers professional quality formats, and the same responsive service expected from IEEE.
IEEE will continue to honor claims for defective titles, replacing the original at no cost to customers.
In addition, due to the nature of POD, rush orders for IEEE Standards require 24 hours to produce.
Individual Conference Publications
Effective 11 Dec. 2008, IEEE has partnered with Curran Associates to provide all customers with product fulfillment for individual conference proceedings. Please contact Curran Associates for all individual conference publication orders and claims effective 11 Dec. 2008.
For terms and conditions regarding individual conference publications, visit the Curran Associates Web site.
Curran Associates, Inc.
57 Morehouse Lane
Red Hook, NY 12571 USA
Phone (Toll Free): +1 866 964 0401
Fax: +1 845 758 2633
E-mail: ieee@proceedings.com
Or visit www.proceedings.com
IEEE Books and eBooks
IEEE, in cooperation with its publishing partner John Wiley & Sons, offers books and ebooks. For terms and conditions regarding John Wiley & Sons products, visit the Wiley/IEEE Web page.
IEEE Code of Ethics
IEEE Members are bound by the Code of Ethics which new members must agree to when they join IEEE, and then confirm annually each year they renew.
