IEEE Digital Innovations Team Profiles

Candace joined IEEE in 2005 as Communications Manager, where she leveraged her breadth of experience in marketing, branding, public relations, and Web content and usability. In 2007, the need for personnel dedicated to improving the Web experience became apparent, and Candace was named Manager of Web Presence (now Digital Presence) for IEEE and worked to build the team of digital specialists known as the Digital Innovations Team.

Candace’s role as Senior Manager, Digital Presence, is now focused on improving user experience and alignment across all IEEE sites. Most of this work revolves around growing and encouraging use of the toolkit of resources and guidelines the Digital Innovations Team has developed to assist IEEE Web and digital publishers. She also hosts periodic digital summits for best-practice sharing and communication within the IEEE digital publishing community.

Accomplishments she is most proud of include leading the IEEE Main Site redevelopment (launched 1Q 2010) as well as helping to increase IEEE visual and strategic alignment across the Web through the development of resources such as the IEEE site template system.

Candace's digital experience spans both corporate and agency environments: working at CXtec (a global technology reseller) and RCI (a marketing and interactive agency), respectively. Candace has a degree in Business from the State University of New York, College at Oneonta and continues her education through affiliations with ASAE, UPA (Usability Professionals Association) and the Information Architecture Institute. She completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD) at Rutgers University in 2009.

Candace regularly attends Web- and technology-related conferences and has presented on user-centered Web design at numerous international conferences.

Monica joined the IEEE in 2006, initially working as an Editorial Assistant in the Transactions and Journals Department. She joined the Digital Innovations Team in 2008, taking on the role of Web Content Editor, where she reviewed daily content submissions for IEEE Main Site. In 2010, Monica assumed her role as the Web Content and Information Architecture Specialist. In this role, she worked with content contributors to better the content quality and information architecture of IEEE.org content. In her current role as Manager, Digital Content, Monica oversees content production and quality for IEEE.org.

With a B.A. in English from Villanova University and a M.A. in Organizational Communication and Leadership from Marist College, Monica uses her writing, editing, and communicative skills to help content providers present content as effectively as possible, and to assist in improving internal and external organizational communication throughout the IEEE Web presence. Monica completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD) at Rutgers University in June 2009.

She attended the Nielsen/Norman Group’s Usability Week in August 2010, where she studied the latest trends in information architecture and Web content management, which she imparts to contributors in the Digital Innovation Team’s training offerings. Previously, Monica was an academic tutor for Villanova’s Writing Center and an instructor at Mathnasium. She brings her teaching experience to IEEE to content provider training courses.

Monica is currently working on managing IEEE.org, maintaining the style guide, and contributing to a number of site and governance-related projects. She also maintains the most highly visible content on the IEEE Main Site on an ongoing basis, and assists contributors with content updates and projects.

Joe began his career at IEEE in 2005. He first joined IEEE working Web Operations Support with the Information Technology department. Joe now currently works with the Digital Innovations Team as their Digital Production Specialist.

Joe holds a B.A. in Computer Science from Rutgers University. With his prior background and programming experience, Joe is able to communicate the technical issues and requirements that aid in the integration with digital-related projects. He facilitates this process by reviewing and fixing Web publishers' content to meet IEEE styles and standards.

Among other duties, Joe maintains the Webmaster feedback process and manages redirect requests. He also facilitates in training digital publishers in the use of CMS and designing pages towards a better user experience.

Joe continues to further his education and exploration in his role by being a member of UPA (Usability Professionals' Association) and attending upcoming conferences and Web development discussion groups focusing on accessibility and user-centered design. Joe attended the User Interface 13 Conference in the Fall of 2008.

Yolanda is in her 4th year at IEEE. Formerly, she was a Production Editor for IEEE eXpress Conference Publishing, a Production Designer for IN New York Magazine, and also served as the Graphics Manager for Rutgers Center for State Health Policy.

Yolanda proudly holds a B.A. from Mason Gross School of the Arts at Rutgers University, with a concentration in Graphic Design. She also completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD) at Rutgers University in June 2009.

Yolanda works with the Digital Innovations team in an effort to improve the overall IEEE Digital Presence. She also plays an integral part in the IEEE main site redesign efforts, which successfully launched in March 2010. In addition, she also works closely with IEEE employees to ensure digital elements adhere to the IEEE Visual Identity Guidelines. 

Yolanda previously attended the User Interface 13 Conference (2008) and was a member of AIGA, the professional association for design. She is also a member of IXDA (Interaction Design Association) and UPA (Usability Professionals Association).

Daivee started her position as Web Experience Analyst with IEEE in November 2008, having completed her Master of Science in Information Systems degree from Drexel University, Philadelphia in September 2008. She is originally from Mumbai, India, where she completed her Bachelor’s in Electronic and Instrumentation Engineering from the University of Mumbai.

Prior to working at IEEE, she worked at SAP, Pennsylvania as a User Experience Researcher and Technical Analyst, and brings expertise in Web usability, analytics, and user research related to online mediums, Web statistical tools, and content management systems.

Her specialization in Human Computer Interaction helps her analyze and measure Web site usability through various qualitative and quantitative user research methods. She also provides recommendations and training to various IEEE Web groups on topics related to usability, user experience, and Web analytics.

Daivee regularly attends Web- and technology-related conferences and is an active member of the User Experience Professionals Association (UXPA, formerly UPA). She regularly contributes to local usability groups in New Jersey, New York, and Philadelphia by way of posting discussions and attending events hosted by these groups.

David started his position as Search Marketing Specialist with IEEE in July 2010. Prior to working at IEEE, he served as an information architect, content manager, and taxonomy specialist at IDC (International Data Corp.), Roundarch LLP, AIG, Alcatel-Lucent, and KPMG. He also has experience in technical and business publishing, having worked as a business researcher, technical editor, and competitive intelligence analyst at FIND/SVP (now infogroup/ORC), BIS Strategic Decisions and the AIAA (American Institute of Aeronautics and Astronautics) and R.R. Bowker. He has a B. Music from American University and remains an active musician.

David is a member of the Association for Information and Image Management (AIIM), American Society for Information Science and Technology (ASIS&T), and the Information Architecture Institute (IAI).

At IEEE, Robyn handles the day-to-day content quality assurance and editing functions for IEEE.org and other sites as necessary in order to enhance and maintain overall IEEE content quality. She also assists with other digital projects and initiatives that have the potential to improve digital content quality or to enhance user experience.

Previously, she was the copy chief at DiversityInc, which produced two Web sites and a magazine. She handled all editing functions as well as SEO, newsletter production, and quality assurance.

Robyn started at IEEE in October 2012. She has a B.A. in Communications from Monmouth University with concentrations in Journalism and Public Relations.