IEEE Web Strategy and Design Team Profiles

Providence More began her career at IEEE in 2005 in the Technical Activities Department, where she worked closely with the Technical Activities Board and Strategic Planning Committee (SPC).

Before joining IEEE, Providence worked as a Project Manager and Change Management Specialist at Senator G.W. Hagedorn Hospital, MassMutual Financial Group, and Lehman Brothers. She received her Bachelor’s degree in Communications and MBA with concentrations in both Marketing and Strategic Change Management from Rutgers University.

Providence joined the Corporate Strategy and Communications team in early 2007. Providence has worked with the IEEE SPC and the Board of Directors on the IEEE Envisioned Future and on other high visibility projects that involved work in all of the areas of Corporate Strategy & Communications team (Research, Strategy, Competitive Intelligence, Communications, and Web Presence). Building on her work with the Web team on the redesign of IEEE.org, Providence was promoted to Senior Manager, Corporate Strategy and Web in 2009, overseeing the IEEE Main Site (IEEE.org).  

Most recently, to both better align resources and improve the focus on strategic priorities and effectiveness, the Web team was transitioned to the Marketing, Sales, and Design organization. Providence was promoted to Director, Web Strategy & Design, overseeing the Web Strategy & Design team. This team structure combines Providence's strategy and IEEE volunteer support background, as well as project and change management expertise with the team's comprehensive hands-on experience with the day-to-day operations and site publishing. Together they are ensuring that user-centric design is the foundation of their work in the IEEE Web Presence.

Providence is a member of the ASAE (American Society of Association Executives) and is a Certified Association Executive. She is a member of the Usability Professionals’ Association. She completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD). She is also a member of CESSE (Council of Engineering and Scientific Society Executives).

Candace joined IEEE in 2005 as Communications Manager, where she leveraged her breadth of experience in marketing, branding, public relations, and Web content and usability. In 2007, the need for personnel dedicated to improving the Web experience became apparent, and Candace was named Manager of Web Presence for IEEE and worked to build the team of Web specialists known as the Web Strategy & Design Team (WSDT).

Candace’s role is now focused on improving user experience and alignment across all IEEE sites.  Most of this work revolves around growing and encouraging use of the toolkit of resources and guidelines WSDT has developed to assist IEEE web publishers.  She also hosts periodic Web summits for best-practice sharing and communication within the IEEE Web publishing community.

Accomplishments she is most proud of include leading the IEEE Main Site redevelopment (launched 1Q 2010) as well as helping to increase IEEE visual and strategic alignment across the Web through the development of resources such as the IEEE sub-site template system.

Candace's Web experience spans both corporate and agency environments - working at CXtec (a global technology reseller) and RCI (a marketing and interactive agency), respectively. Candace has a degree in Business from the State University of New York, College at Oneonta and continues her education through affiliations with ASAE, UPA (Usability Professionals Association) and the Information Architecture Institute. She completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD) at Rutgers University in 2009.

Candace regularly attends Web and technology related conferences and has presented on user-centered Web design at numerous international conferences.   

Dan is in his 12th year at IEEE, having previously worked as an Editor in the Transactions and Journals Department. He joined the Web Strategy & Design Team in 2007, and has been in his current role of Manager, IEEE Main Site, since 2010.

With a B.A. in English from Boston University and an M.A. in English/Writing Studies from Montclair State University, Dan uses his writing and communication skills to assist IEEE employees in their Web content creation tasks. Dan oversees the daily QA of all content on the IEEE Main Site, and actively works with content contributors on page updates and content management issues.

Previously, Dan has taught writing and composition courses at Raritan Valley Community College, Middlesex County College, and Berkeley College. He has brought that classroom experience to IEEE, teaching Writing for the Web, Introduction to Information Architecture, and Content Management training for all employees.

Dan has previously attended the Information Architecture Summit and the User Interface 12 Conference. He is a member of the Information Architecture Institute (IAI) and the International Webmasters Association, as well as an active contributor within various Web-related discussion groups.
 

Monica joined the IEEE in 2006, initially working as an Editorial Assistant in the Transactions and Journals Department. She joined the Web Strategy & Design Team (WSDT) in 2008, taking on the role of Web Content Editor, where she reviewed daily content submissions for IEEE Main Site. In 2010, Monica assumed her current role the Web Content and Information Architecture Specialist. In this role, she works with content contributors to better the content quality and information architecture of main site content.

With a B.A. in English from Villanova University and a M.A. in Organizational Communication and Leadership from Marist College, Monica uses her writing, editing, and communicative skills to help content providers present content as effectively as possible, and to assist in improving internal and external organizational communication throughout the IEEE Web presence. Monica completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD) at Rutgers University in June 2009.

She attended the Nielsen/Norman Group’s Usability Week in August 2010, where she studied the latest trends in information architecture and Web content management, which she imparts to contributors in the WSDT’s training offerings. Previously, Monica was an academic tutor for Villanova’s Writing Center and an instructor at Mathnasium. She brings her teaching experience to IEEE to content provider training courses.

Monica is currently working on revising the IEEE Main Site Style guide, among contributing to a number of governance-related projects. She also maintains the most highly visible content on the IEEE Main Site on an ongoing basis.

Joe began his career at IEEE in 2005.  He first joined IEEE working Web Operations Support with the Information Technology department.  Joe now currently works with the Web Strategy & Design Team (WSDT) as their Web Production Specialist.

Joe holds a B.A. in Computer Science from Rutgers University. With his prior background and programming experience, Joe is able to communicate the technical issues and requirements that aid in the integration with Web-related projects. He facilitates this process by reviewing and fixing Web publishers' content to meet IEEE styles and standards.

Among other duties, Joe maintains the Webmaster feedback process and manages redirect requests. He also facilitates in training Web publishers in the use of CMS and designing pages towards a better user experience.

Joe continues to further his education and exploration in his role by being a member of UPA (Usability Professionals' Association) and attending upcoming conferences and Web development discussion groups focusing on accessibility and user centered design. Joe attended the User Interface 13 Conference in the Fall of 2008.

David started his position as Web Search Specialist with IEEE in July 2010. Prior to working at IEEE, he served as an information architect, content manager and taxonomy specialist at IDC (International Data Corp.), Roundarch LLP, AIG, Alcatel-Lucent and KPMG. He also has experience in technical and business publishing, having worked as a business researcher, technical editor and competitive intelligence analyst at FIND/SVP (now infogroup/ORC), BIS Strategic Decisions and the AIAA (American Institute of Aeronautics and Astronautics). He has a B. Music from American University and remains an active musician.

David is a member of the AIIM (Association for Information and Image Management) and the Information Architecture Institute.

Sara joined IEEE in 2009, initially working as the Communications Coordinator for the Corporate Communications team and transitioned to the Web Presence Team in 2010 as the Web Content Editor. 

Prior to her experience at IEEE, Sara was a newspaper editor for NJN Publishing, where she also created and management content on NJ.com, and as a magazine editor at Laurinda Publications. Sara also works as a freelance writer and as a marketing consultant with Pearl Street Services, a cooperative full-service internet, graphic, and multimedia development company. Sara received her B.A. in Communications from Kean University. Sara attended the User Interface 13 Conference in the Fall of 2010 and also completed a Mini Masters in User Experience Design (UXD) at Rutgers University in October of 2011.

In her current role, Sara uses her journalism background and communication skills to interact with Web publishers across the organization to make sure all items adhere to proper styles and standards, and are written in a user-centric manner. Sara handles the day-to-day content quality assurance and editing functions for content published on the IEEE Main Site, and related sites as necessary, to improve Web content quality and enhance user experience.

Yolanda is in her 4th year at IEEE. Formerly, she was a Production Editor for IEEE eXpress Conference Publishing, a Production Designer for IN New York Magazine, and also served as the Graphics Manager for Rutgers Center for State Health Policy.

Yolanda proudly holds a B.A. from Mason Gross School of the Arts at Rutgers University, with a concentration in Graphic Design. She also completed a Mini Masters in Human Computer Interaction (HCI) and User Experience Design (UXD) at Rutgers University in June 2009.

Yolanda works with the Web Presence team in an effort to improve the overall IEEE Web Presence. She also plays an integral part in the IEEE main site redesign efforts, which successfully launched in March 2010. In addition, she also works closely with IEEE employees to ensure Web elements adhere to the IEEE Visual Identity Guidelines. 

Yolanda previously attended the User Interface 13 Conference (2008) and was a member of AIGA, the professional association for design. She is also a member of IXDA (Interaction Design Association) and UPA (Usability Professionals Association).

Daivee started her position as Web Experience Analyst with IEEE in November 2008, having completed her Master of Science in Information Systems degree from Drexel University, Philadelphia in Fall 2008. She is originally from Mumbai, India, where she completed her Bachelor’s in Electronic and Instrumentation Engineering from the University of Mumbai.

Prior to working at IEEE, she worked at SAP, Pennsylvania as a User Experience Researcher and Technical Analyst, and brings expertise in Web usability, analytics, and user research related to online mediums, Web statistical tools, and content management systems.

Her specialization in Human Computer Interaction helps her analyze and measure Web site usability through various qualitative and quantitative user research methods. She also provides recommendations and training to various IEEE Web groups on topics related to usability, user experience and Web analytics.

Daivee is an active member of the Usability Professionals Association (UPA). She also contributes regularly to local usability groups in New Jersey, New York and Philadelphia by way of posting discussions and attending events hosted by these groups.