| Event |
Possible
Cause |
Possible
Action |
| What
is the URL for volunteers to use to access the SAMIEEE program? |
|
The
URL is http://www.ieee.org/samieee |
| Who
can access the program? |
|
Access
is given to a defined list of Current Volunteers based on the office
they hold. A
complete list of this positions can be found on
http://www.ieee.org/organizations/vols/samieee/positions.html |
| Do
I need anything special to be able to access the program? |
|
You
need to have an established IEEE Web Account. |
| How
do I get a Web Account? |
|
Go
to http://www.ieee.org/web/accounts/ |
| How
can I access the new SAMIEEE? |
|
As
this is a Web Based Query Tool, you will need to use either Netscape
or Internet Explorer. The
URL is http://www.ieee.org/organizations/vols/samieee |
| What
if my WEB Account becomes inactive |
Three
failed attempts will disable your password |
Go
to http://www.ieee.org/web/accounts/ to have your account enabled. |
| Will
my Web Account Expire? |
|
A
Web Account does not expire. If
your IEEE members dues are in arrears, you will be denied access. |
| I
attempted to log-on and my username and password didn't work |
Remember
that usernames and passwords are case sensitive. |
Follow
the username/password recovery option found at:
http://www.ieee.org/web/accounts/ |
| I
attempted to log-on with my username and password and received the
following error message "You are not authorized to access this
site" |
You
may no longer hold a qualified Volunteer Office or Position, your
IEEE membership dues are in arrears or your record may not be coded
properly in the IEEE database |
Send
an email to samieee@ieee.org if there is a questions regarding your
access authorization. Go
to http://www.ieee.org/web/accounts/ if your username and password
were not accepted at all. |
| I
recently became an officer, but was denied access into the site. |
It
may take up to two weeks for a current officer to gain authorized
access to the SAMIEEE site. |
Send
an email to samieee@ieee.org if there is a questions regarding your
access authorization. Go
to http://www.ieee.org/web/accounts/ if your username and password
were not accepted at all. |
| Your
position has been reported and you appear in the IEEE Organizational
Rosters, but still cannot gain access. |
You
do not hold a position that provides automatic access. |
Click
on http://www.ieee.org/organizations/vols/samieee/positions.html to
view a full listing of qualified positions.
If you have further questions regarding your access email
samieee@ieee.org with your volunteer position and Organizational
Unit. |
| How
accurate is the data? |
|
The
data available through the new SAMIEEE program is updated weekly.
The system will be unavailable from Monday evening at 9:00PM until
Tuesday evening at 9:00PM. |
| It
is not a scheduled outage and the program is down. |
|
Contact
samieee@ieee.org. |
| I
attempted access and received a notification of "too many users". |
The
number of Users able to access the system at one time has exceeded
its limit. The limit is
50. |
Try
logging onto the site at a later time. |
| Why
is the system always unavailable on Mondays? |
SAMIEEE
is unavailable due to
weekly maintenance. |
The
data is refreshed every Monday evening beginning at 5:30 PM EDT and
is not unavailable until Tuesday evening at 6:00 PM EDT
| Standard time zone: |
UTC/GMT -5 hours |
| Daylight saving time-adjustment: |
+1 hour |
| Current time zone offset: |
UTC/GMT -4 hours |
|
