IEEE Subscription Delivery Policy

Ordered journals, magazines and other periodicals are deemed delivered to the member upon IEEE submission of the periodical materials to the U.S. Postal Service (“USPS”) for member addresses in the United States or Canada, or to a USPS postal qualified wholesaler for addresses in other countries, with prepaid postage or charges as required for the relevant service class and destination, addressed to the address provided by the member.  Upon satisfying such delivery conditions, IEEE is without further responsibility or risk and no dues or fees shall be subject to any refund for periodicals non-receipt caused for any reason.  When IEEE is advised of such failed receipt of periodical materials and is provided with a corrected address if needed, IEEE will resend a replacement copy of the non-received materials (if available), but has no other duty or obligation.