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See below for various departmental and staff contact information within IEEE Publications.

 

Membership and online access inquiries

Contact the IEEE Contact Center for assistance with your subscriptions related to your membership and online access to your membership publications.

For assistance with Publication Delivery, call:
Tel: +1 732 981 0060 (Worldwide)
Tel: +1 800 678 4333 (US and Canada)
Fax: + 1 732 562 6380
Hours of operation: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET (12:00 to 21:00 UTC-04)

 
 

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Subscribers

Contact IEEE Customer Service for assistance with the purchase of IEEE products & services for use by individuals, libraries, resellers, or corporations.

Members and individuals orders:
Tel: +1 800 678 IEEE (4333) (U.S. and Canada)
Tel: +1 732 981 0060 (Worldwide)

Libraries, Resellers, and Corporations (Nonmember subscriptions):
Tel: +1 800 701 IEEE (U.S. and Canada)
Tel: +1 732 981 0060 (Worldwide)
Fax: +1 732 981 9667
onlinesupport@ieee.org

For orders, call 24 hours a day, 7 days a week.
All other inquiries, call Monday - Friday 8:30 AM - 5:00 PM ET

 
 

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IEEE Publications staff contacts

Fran Zappulla
Senior Director, Publishing Operations
TEL: +1 732 562 3948, FAX: +1 732 562 0545  
shim Warren Dutton
Senior Administrator, Publishing Operations
TEL: +1 732 562 3918
shim Dawn Melley
Director, Periodicals Editorial Services
TEL: +1 732 562 3902, FAX: +1 732 981 1855
shim Peter Tuohy
Director, Periodicals Production Services
TEL: +1 732 465 6629 FAX: +1 732 562 0545
Gerry Grenier
Senior Director, Publishing Technology
TEL: +1 732 562 5349, FAX: +1 732 562 1182
shim Brenda Davis
Administrator, Publishing Technology
TEL: +1 732 465 5801, FAX: +1 732 562 1182
Gordon MacPherson, CAE
Director, Board Governance & Intellectual Property Operations
TEL: +1 732 562 3954
shim Lani Angso
Senior Administrator, IEEE Books and Information Services
TEL: +1 732 562 3967, FAX: +1 732 562 1746
Susan Hassler
Editor, IEEE Spectrum
TEL: +1 212 419 7556, FAX: +1 212 419 7570
Mark David
​​Director, Business Development - Media & Advertising
TEL: +1 732 465 6473
Sharon Nadler
Director, Business Planning & Administration
TEL: +1 732 562 5368, FAX: +1 732 981 0624  
Michael Forster
Managing Director, IEEE Publications
TEL: +1 732 562 3998, FAX: +1 732 981 0624
shim Tonya Skuse
Executive Assistant to
Michael Forster - Managing Director Publications
TEL: +1 732 465 6485, FAX: +1 732 981 0624

 

 
 

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All other inquiries

 
 

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