Membership and online access inquiries

Contact the IEEE Contact Center for assistance with your subscriptions related to your membership and online access to your membership publications.

For assistance with Publication Delivery, call:
Tel: +1 732 981 0060 (Worldwide)
Tel: +1 800 678 4333 (US and Canada)
Fax: + 1 732 562 6380
Hours of operation: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET (12:00 to 21:00 UTC-04)

Subscribers

Contact IEEE Customer Service for assistance with the purchase of IEEE products & services for use by individuals, libraries, resellers, or corporations.

Members and individuals orders:
Tel: +1 800 678 IEEE (4333) (U.S. and Canada)
Tel: +1 732 981 0060 (Worldwide)

Libraries, Resellers, and Corporations (Nonmember subscriptions):
Tel: +1 800 701 IEEE (U.S. and Canada)
Tel: +1 732 981 0060 (Worldwide)
Fax: +1 732 981 9667
onlinesupport@ieee.org

For orders, call 24 hours a day, 7 days a week.
All other inquiries, call Monday - Friday 8:30 AM - 5:00 PM ET

IEEE Publications staff contacts

Contact the Author Engagement & Product Support team with questions.

Dawn Melley
Senior Director, Publishing Operations
TEL: +1 732 562 3902, FAX: +1 732 981 1855
shim Kevin Lisankie
Director, Periodicals Editorial Services
TEL: +1 732 562 6886, FAX: +1 732 981 1855
shim Peter Tuohy
Director, Periodicals Production Services
TEL: +1 732 465 6629, FAX: +1 732 562 0545
shim Author Engagement & Product Support team
authors@ieee.org
shim Warren Dutton
Senior Administrator, Publishing Operations
TEL: +1 732 562 3918
shim Tonya Skuse
Executive Assistant, 
Managing Director Publications
TEL: +1 732 465 6485, FAX: +1 732 981 0624
Andy M. Heard
Senior Director, IT Business Partner - Pubs/MSD IT - Management & Administration
TEL: +1 732 562 6594
shim Brenda Davis
Administrator, Publishing Technology
TEL: +1 732 465 5801, FAX: +1 732 562 1182
Gordon MacPherson, CAE
Director, Board Governance & Intellectual Property Operations
TEL: +1 732 562 3890
Susan Hassler
Editor, IEEE Spectrum
TEL: +1 212 419 7556, FAX: +1 212 419 7570
Mark David
Director, Business Development - Media & Advertising
TEL: +1 732 465 6473
Sharon Nadler
Director, Business Planning & Administration
TEL: +1 732 562 5368, FAX: +1 732 981 0624  

 

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