Skip Navigation

Home  >  Publications & Standards  >  Subscriptions  >  Client Services





The online IP Address and Username/Password Amendment Form is a convenient way for digital subscribers to update the authentication to access subscribed content on the IEEE Xplore digital library.


IP Address and Username/Password Amendment Form

Complete this form to request changes to IP Addresses and/or Username/Passwords listed on your subscription account. Only authorized users are allowed to request changes to an account.

* Required field

Contact Information
  • *
  • *
  • *
  • *

IPv4 and IPv6 Address Changes

  • If proxy server is used, please skip this section and fill in the proxy server information in the space provided below.

    IPv6 addresses must:
    - be compressed (example: 2001:db8::ff00:42:8329/64)
    - have a prefix
    - be 48 bit prefix or greater

Username/Password Changes (password authenticated customers only)
  • Please indicate if you would like IEEE to create a new username/password, or if you would like to choose your own username. All passwords will be created by IEEE.

    Note: Usernames/Passwords must be at least 8 alpha / numeric characters
    Usernames/Passwords should not contain the customer name
    Usernames/Passwords should not contain the name or acronym of an Authorized IEEE Dealer
    Usernames/Passwords should not contain consecutive numbers (123)
    Usernames/Passwords should not contain the year
    Usernames/Passwords should not contain IEEE
    Usernames/Passwords should not contain XPLORE
    Username cannot be the same as Password
    Any Username/Password that does not meet this criterion will be rejected.

  • If you would like to remove a username/password from your account, please indicate the username/password to be removed.


top of page


Questions or Comments

For questions please contact the Customer Center at


top of page


Contact IEEE Client Services

Contact the IEEE Client Services team for information about IEEE Xplore.

Contact Information

IEEE Sales Representatives
IEEE Account Managers
IEEE International Dealers

Technical Support
Contact the technical support team for technical issues.
Worldwide +1 732 981 0060
US +1 800 701 IEEE (4333)

Join Our Community Pages