IEEE Contact Center

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The IEEE Contact Center can provide assistance to individuals with membership and non-membership products and services.

On this page:

General Inquiries
IEEE Online Product Support
Other Services
IEEE Offices
IEEE Departments
IEEE Societies
Media Inquiries

General Inquiries

Quotes can be created and orders may be placed online 24/7 at the IEEE Shop.

Need help with publications delivery?

Concerned you've received a bogus e-mail?

Having trouble logging in?

So that IEEE Contact Center can better serve you, please choose from the following:

You are a member of IEEE needing assistance with:

IEEE and society memberships;
subscriptions related to your membership;
online access to membership subscriptions;
quotes and orders;
publications delivery;
membership products and services.

You are a non-member of IEEE needing assistance with:

IEEE journals;
non-member subscriptions;
IEEE standards;
article purchases through IEEE Xplore.

Effective 12/11/2008, for Individual Conference Publications (Conference Proceedings), please contact our partner, Curran Associates at www.proceedings.com

If you wish to speak to a Contact Center representative, please call:

+1 800 678 4333 (USA and Canada)
+1 732 981 0060 (Worldwide)
or fax at: +1 732 562 6380

If you are an IEEE member residing in Region 8 and Region 10 (Europe, Africa and Asia Pacific), you now have the option of having an IEEE Contact Center representative call you during specific hours. Call back hours are Sunday 6.00 p.m. ET to Wednesday 4.00 p.m. ET.

Business hours: We are now open 24/5, Sunday 4.30 p.m. through Friday 4.30 p.m. ET - 400 UTC

Complete a short online inquiry form for:

assistance with the IEEE Web site;
help with electronic access and services;
information on membership, benefits or services;
publications, standards, copyright and logo information;
careers, education or student information;
questions about IEEE society or section events and conferences;
other general inquiries.

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IEEE Online Product Support

Members and Individuals please contact IEEE Contact Center.

For assistance with electronic online subscriptions for universities, government, and academic customers, please contact onlinesupport@ieee.org

If you wish to speak to a representative please call:

+1 800 701 IEEE (USA and Canada)
+1 732 981 0060 (Worldwide)
or fax at: +1 732 981 9667

Business hours: Monday through Friday 8.30 a.m. to 5.00 p.m. ET - 400 UTC

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Other Services

Ask * IEEE Document Delivery
For questions or help, contact Infotrieve Customer Service
Phone: +1 800 422 4633 (USA and Canada)
+1 203 423 2130 (Worldwide)
E-mail

To order by telephone
Phone: +1 800 422 4633 (USA or Canada)
+1 203 423 2130 (Worldwide)

IEEE Meeting & Conference Management (MCM)
Phone: +1 732 562 3878
Fax: +1 732 981 1203
E-mail

Copyrights and Permissions
Phone: +1 732 562 3966
Fax: +1 732 562 1746
E-mail

IEEE Direct Mail Lists
Phone: + 1 212 419 7768
Fax: + 1 212 419 7589
E-mail

IEEE Financial Advantage
Phone: + 1 800 GET IEEE
Fax: +1 732 981 0538
E-mail

IEEE Ombudsman
Phone: +1 800 678 4333 (USA and Canada)
+1 732 562 6360 (Worldwide)
Fax: +1 732 981 9515
E-mail

Section and Chapter Information
Phone: +1 732 562 5511
Fax: +1 732 463 9359
E-mail

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IEEE Offices

IEEE Operations Center
445 Hoes Lane,
Piscataway, NJ 08854-4141 USA
Phone: +1 732 981 0060

IEEE Corporate Office
3 Park Avenue, 17th Floor
New York, NY 10016-5997 USA
Phone: +1 212 419 7900
Fax: +1 212 752 4929

IEEE-USA
2001 L Street, NW. Suite 700
Washington, DC 20036-4910 USA
Phone: +1 202 785 0017
Fax: +1 202 785 0835
E-mail

IEEE Asia Pacific Operations Center
#59E Science Park Drive
The Fleming Singapore Science Park
Singapore 1118244
Phone: +65 6778 2873
Fax: +65 6778 9723
E-mail

IEEE Computer Society
Headquarters Office
2001 L Street, NW. Suite 700
Washington, DC 20036-4910 USA
Phone: +1 202 371 0101
Fax: +1-202 728 9614
E-mail

Publications Office
10662 Los Vaqueros Circle
P.O. Box 3014
Los Alamitos, CA 90720-1264 USA
Phone: +1 714 821 8380
Fax: +1 714 821 4010
Publications Orders: +1 800 272 6657

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IEEE Departments

Awards
Location: IEEE Operations Center
Phone: +1 732 562 3840
Fax: +1 732 981 9019
E-mail

Educational Activities
Location: IEEE Operations Center
Phone: +1 732 562 5485
Fax: +1 732 981 1686
E-mail

Fellows Activities
Location: IEEE Operations Center
Phone: +1 732 562 3840
Fax: +1 732 981 9019
E-mail

IEEE Member and Geographic Activities
Location: IEEE Operations Center
Phone: +1 732 562 5501
Fax: +1 732 463 9359
E-mail

Sales and Marketing
Location: IEEE Operations Center
Phone: +1 732 562 3997
Fax: +1 732 981 9334
E-mail

IEEE Spectrum Magazine
Location: IEEE Corporate Office
Phone: +1 212 419 7561
Fax: +1 212 419 7570
E-mail

Standards Activities
Location: IEEE Operations Center
Phone: +1 732 562 3800
Fax: +1 732 981 1769
E-mail

Student Activities
Location: IEEE Operations Center
Phone: +1 732 562 5527
Fax: +1 732 463 3657
E-mail

Technical Activities
Location: IEEE Operations Center
Phone: +1 732 562 3851
Fax: +1 732 981 1769
E-mail

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IEEE Societies

General Information
Phone: +1 732 562 3900
Fax: +1 732 981 1769
E-mail

Offices

IEEE Broadcast Technology
Location: IEEE Operations Center
Phone: +1 732 562 3846
E-mail

IEEE Circuits and Systems
Location: IEEE Operations Center
Phone: +1 732 465 5821
Fax: +1 732 981 1769
E-mail

IEEE Computer Society
Location: Headquarters, Publications Office
Phone: +1 202 371 0101
Fax: +1-202 728 9614 USA
More contact information

IEEE Communications Society
Location: IEEE Corporate Office
Phone: +1 212 705 8900
Fax: +1 212 705 8999
More contact information

IEEE Components, Packaging and Manufacturing Technology Society
Location: IEEE Operations Center
Phone: +1 732 562 5529
Fax: +1 732 981 1769
E-mail

IEEE Electron Devices Society
Location: IEEE Operations Center
Phone: +1 732 562 3926
Fax: +1 732 235 1626
E-mail

IEEE Engineering in Medicine and Biology Society
Location: IEEE Operations Center
Phone: 1 732 981 3433
Fax: +1 732 465 6435
E-mail
More contact information

IEEE Photonics Society
Location: IEEE Operations Center
Phone: +1 732 562 3892
Fax: +1 732 562 8434
E-mail

IEEE Power Electronics Society
Location: IEEE Operations Center
Phone: +1 732 465 6480
Fax: +1 732 562 3881
E-mail

IEEE Power & Energy Society
Location: IEEE Operations Center
Phone: +1 732 562 3883
Fax: +1 732 562 3881
E-mail

IEEE Signal Processing Society
Location: IEEE Operations Center
Phone: +1 732 562 3888
Fax: +1 732 235 1627
E-mail

IEEE Solid-State Circuits Society
Location: IEEE Operations Center
Phone: +1 732-981-3410
Fax: +1 732 981 3401
E-mail

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Media Inquiries

IEEE Corporate Communications
Phone: +1 732 562 6820
Fax: +1 732 981 9511
E-mail

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