Questions About Delivery of Your IEEE Publications?

• Confirm or update your mailing address
• View publication mailing dates

• View your Memberships and Subscriptions

  • You will need an IEEE Web Account. Learn more about IEEE Web Accounts. 
    1. Visit the My Account section of the IEEE Shop.
    2. Log in to the shopping area (if you have not already) using your IEEE Web account.
    3. Once logged in, click "View Memberships/Subscriptions" from the right side of the screen.

• Surface mail delivery time for IEEE Publications:
  • United States, Puerto Rico & Canada: 7 - 14 Days
  • All other areas: 14 - 30 Days

  Local delivery within country might extend the above-quoted delivery times.

  Note: IEEE publications are available online through IEEE Xplore®
  Select the Access Information link to view your online subscriptions.

• Information for New Members:
  • Membership is based on a calendar year.
  • If you joined before 28 February or paid the full annual rate, you are entitled to receive the full year's issues of your subscription, January through December.
  • If you joined after 28 February and paid half the annual rate, you are entitled to receive half the issues for the subscription year, July through December. Check the IEEE Periodicals Mail Date report for eligible issues.
  • Print publications mailed prior to your join date must be requested in writing.

• If your publications are missing or delayed: 
  • IEEE Members: please complete the Publication Inquiry Form.
  • Customers: please complete the Subscription Claims Form.