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Conferences Organization Manual


Conferences Organization Manual – Section 5

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5.0 SITE SELECTION AND HOTEL CONTRACTS

5.1 Site Selection
Some of the criteria for the selection of the conference site are:

  • Local industry or university support is important in that it provides local attendance at the conference as well as a pool of volunteers to work on the conference.
  • Support and involvement of the local IEEE Organizational Unit is very important. Easy accessibility to the city, domestically and internationally
  • Hotel facilities that can accommodate meeting room requirements and sleeping room needs. For large meetings, since a limited number of hotels exist that are large enough to accommodate the needs, it is imperative to book a facility at least three years in advance, keeping in mind that by the time the conference takes place, it may well have grown in size and may require more meeting and public space.
  • Nearby overflow hotels are important not only for additional meeting space, but also to provide alternative (generally less expensive) lodging for attendees.
  • Appealing local attractions and climate are a deciding factor for some attendees, and their spouses and families.
  • Weather could also be an important consideration. At least the planners should be aware that the weather and time of year should be taken into consideration.
  • The planners should also find out what is booked at the site right before, during and after which may impact their arrangements.

5.2 Guidelines - Site Selection & Hotel Contracts
The most important function of the Local Arrangements Committee is to select the site and to help negotiate a contract of understanding between the primary hotel/convention center site and the IEEE Organizational Unit(s). Principal points of concern are:

  • Dates.
  • Will there be other conflicting operations in the same hotel/convention center at the same time of the IEEE conference?
  • Block of rooms set aside: length of conference block held, method of gaining credit for rooms, room rates, deposit required, hotel reservation cards, complimentary room(s).
  • Will primary hotel act as broker for overflow to nearby hotels?
  • Space for meetings: room set-ups, acoustic insulation, audio/visual facilities, cost of rooms and equipment, storing of pre-conference material, speaker's room.
  • Space for exhibits and registration area.
  • Charge for conference if minimum block of rooms is not sold. Charge and date limits if conference is canceled.
  • Cost of banquets, coffee breaks, and daily community lunches if desired.
  • Validity of conference rate past the closing date and availability of rooms.

5.3 Negotiating Contracts
After the completion of the site selection process, contracts must be written for the space required. Below are some key factors when negotiating a contract.

  • Room rates -- 20% off rack is the absolute minimum to expect for a reasonable size conference. Considerably more can be negotiated depending on season, business conditions, competition, amount of business the conference is worth and past and future business the IEEE may have with a property. The negotiated rates should extend to three days prior and three days following the conference dates. Government rates and appropriate number of rooms should be established.
  • Complimentary rooms -- It is standard for hotels to offer one complimentary room per every fifty used. However, a better ratio can be negotiated, if this item is of particular importance. "Comp" rooms should be accrued on a cumulative basis, and include rooms used prior to, and after the conference dates. Any unused comp rooms should be credited to the Master Account. In addition, most hotels will agree to one complimentary suite, usually the Presidential or equivalent, which is used by the General Chair to host various functions.
  • Upgrades -- A hotel with a concierge level should offer a reasonable number (20-25) of upgrades for VIPs and/or committee members.
  • Staff rooms -- The hotel will usually agree to a number of staff rooms at 50% off the conference rate. If this item is not of value, it can be used to bargain for some other item that is.
  • Meeting Space -- Although some hotels try to charge for meeting space, this practice is usually unacceptable for a conference with a reasonable size and a number of food/beverage functions.
  • Exhibit Space Rental -- Though not always the case, there is sometimes a rental fee for exhibit space. A charge per booth is the simplest.
  • Parking -- If the parking facilities are owned by the hotel, it will often waive parking fees. If owned by another entity, the hotel can usually negotiate a few free spaces for use by committee members.
  • Cancellation Clause -- The cancellation clause must always include a cancellation option at no penalty one year or more out, credit for resale of released rooms, and arbitration procedures.
  • Amenities -- Hotels offer various other services such as VIP check/in, limousine service for VIPs, access to employee cafeteria for conference workers and daily newspaper delivery.
  • Cut/off Date -- Hotels normally offer a 45 or 30 day cut/off date. Usually thirty days or less is preferred.
  • Telephone Surcharge -- The telephone surcharge for every call (usually $.75 to $1.00) is sometimes waived for large groups.

5.4 Executing (Signing) Contracts
The IEEE must execute all contracts valued at $25,000 USD or more for all sponsored/co-sponsored conferences. Conference organizers will negotiate their contracts and forward to IEEE Conference Services. Staff will review prior to the Procurement Department executing the contract. Conference Staff will contact the conference organizer who sent the contract in if they should find that the conference would benefit from further negotiations. Staff will provide conference organizers with details so they can resume negations. Upon execution by the Procurement Department the contract will be forward back to the originator (hotel/resort/conference center) and the conference organizers copied.

The following are dos and don'ts:

  • The importance of meeting contracts for non-profits cannot be underestimated. Don't assume anything. Everything must be in writing.
  • Never agree to a contract where major items are left to future negations.
  • Make sure that the correct parties are clearly specified and the correct meeting dates in the contract.
  • Beware of contracts that include multiple performance clauses tied to room pickup, such as those that include attrition and a meeting room rental scale.
  • Keep contracts simple
  • Don't accept any contract at face value-always thoroughly review it. Ask to clarify any issues that you do not understand.
  • If there are a lot of changes to the contract, re-write the contract. Don't cross out and make changes.
  • If there are only a few changes, make sure that each page and each change in the contract is initialed and countersigned (if not, the entire contract will not be binding).
  • Difference between "Cancellation Clauses" and "Attrition Clauses".
    • Cancellation Clauses are written into contracts to determine the damages the Hotel would incur if the meeting did not go forward.
    • Attrition Clauses kick in after the meeting has taken place but the guaranteed room block was not filled or food and beverage requirement was not met. Attrition clauses should be written in clear and concise language. Catered food & beverage attrition should be separate from the sleeping room attrition clause. Attrition fees should always be stated in specific dollar amounts. You will not have to pay both a cancellation and attrition clause
  • List all costs (Final contract should clearly specify dollar amount). Don't pay everything up front, it's too risky.
  • Everything is negotiable.
  • Include language that requires the hotel to notify Group of any changes in writing. Specify a response time from Group to confirm those changes.

    Example: " The Hotel must notify Group of any changes to fully executed contract in writing. Group must respond to those changes within 30 days from date of letter".

Contact IEEE Conference Management Services for assistance in negotiating your contracts. cms-info@ieee.org

A sample hotel contract is available in Section 16


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