IEEE Xplore Digital Subscription Client Services

Your portal to IEEE Xplore® digital library training and tools

The IEEE Client Services Team provides:

The team works with institutions and individuals who subscribe to the IEEE Xplore® digital library, subscription products to raise awareness of IEEE at their locations as well as increase usage. For a full list of the products that the IEEE Client Services Team serves, visit the IEEE Digital Subscriptions page.

Your IEEE Client Services Team


Rachel Berrington	Ruth Wolfish	George Plosker	Jalyn Kelley

Contact the IEEE Client Services Team at training@ieee.org.

Rachel Berrington, MLS
Manager, IEEE Client Services
AK, CO, HI, ID, MT, NM, OR, WA, WY and international locations
Canada: Alberta, British Columbia, Manitoba, Northwest Territories, Saskatchewan, Yukon Territory

Rachel Berrington focuses her efforts on IEEE customers located in western North America as well as those that are based internationally.

Prior to joining the IEEE, she was Corporate Librarian for Mentor Graphics. Rachel was President of the Oregon Chapter of the SLA for 2002-2003 and is also a member of the American Society of Engineering Education (ASEE).

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Ruth Wolfish, MLIS
IEEE Client Services Manager
CT, DE, FL, MA, MD, ME, NC, NH, NJ, NY, OH, PA, RI, SC, VA, WV and international locations
Canada: New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Quebec

Ruth Wolfish works with IEEE customers located in eastern North America and internationally.

Ruth came to IEEE from Lucent Technologies where she was an information specialist, and electronic content coordinator. In 2006, Ruth was named the President of the New Jersey Chapter of the Special Libraries Association (SLA).

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George Plosker, MLS
IEEE Client Services Manager
AZ, CA, NV, UT and international locations

George Plosker works with IEEE customers in the southwestern United States and internationally.

A veteran of the content industry, he has held senior positions with 365 Media, infoUSA, Inc., DIALOG and at Thomson Gale, where he managed the search assistance and content support team.

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Jalyn Kelley, MLIS
IEEE Client Services Manager
AL, AR, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, ND, NE, OK, SD, TN, TX, WI and international locations

Jalyn Kelley works with IEEE customers located in the southern and central United States and internationally.

Prior to joining IEEE, Jalyn was an Assistant Branch Manager at the San Antonio Public Library, Research Analyst at Computer Sciences Corporation (CSC), and News Researcher at the San Antonio Express-News. Jalyn is the 2008 President of the Texas Chapter of the Special Libraries Association (SLA).

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