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The IEEE Client Services Team provides:

The team works with institutions and individuals who subscribe to IEEE online subscription products to raise awareness of IEEE at their locations as well as increase usage. For a full list of the products that the IEEE Client Services Team serves, visit the IEEE Digital Subscriptions page.


Your IEEE Client Services Team

Rachel Berrington Ruth Wolfish George Plosker Mike Buschman
Rachel Berrington Ruth Wolfish

Contact the IEEE Client Services Team at training@ieee.org.


Rachel Berrington, MLS
Manager, IEEE Client Services
AR, CO, HI, IA, ID, IL, KS, NM, MN, MO, MT, ND, NE, NV, OK, OR, SD, UT, WI, WY and international locations

Rachel Berrington focuses her efforts on IEEE customers located in western North America as well as those that are based internationally.

Prior to joining the IEEE, she was Corporate Librarian for Mentor Graphics. Rachel was President of the Oregon Chapter of the SLA for 2002-2003 and is also a member of the American Society of Engineering Education (ASEE).

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Ruth Wolfish, MLIS
IEEE Client Services Manager
CT, DE, FL, IN, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, WV and international locations
Canada: Newfoundland, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Quebec


Ruth Wolfish works with IEEE customers located in eastern North America and internationally.

Ruth came to IEEE from Lucent Technologies where she was an information specialist, and electronic content coordinator. In 2006, Ruth was named the President of the New Jersey Chapter of the Special Libraries Association (SLA).

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George Plosker, MLS
IEEE Client Services Manager

CA, AZ and international locations

George Plosker works with IEEE customers in Arizona, California and internationally.

A veteran of the content industry, he has held senior positions with 365 Media, infoUSA, Inc., DIALOG and at Thomson Gale, where he managed the search assistance and content support team.

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Mike Buschman, MLIS
IEEE Client Services Manager

AK, AL, GA, LA, MS, TX, WA and international locations
Canada: British Columbia, Yukon, Northwest, Alberta, Saskatchewan, Manitoba


Mike Buschman works with IEEE customers located in Western Canada and Gulf Coast area of the United States.

Mike comes to the IEEE from Microsoft, where he was a Technical Evangelist and Program Manager for Microsoft's Live Search, helping guide product development and maintaining relationships with partner publishers and libraries. Named one of Library Journal’s “Movers & Shakers” in 2005, Mike has also held the position of Collection Manager for the Microsoft corporate library.

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 Participate in IEEE Customer  Events
MPS
2008 Events

SLA Hot Topic:
How to Meet Researchers'

Changing Expectations
Presented by Mike Buschman,
IEEE Client Services Manager
and John Law, ProQuest Vice President, Discovery Services
16 June, 9:00-10:30 am
Convention Center, Room 611-612

Exhibits & Conferences
SLA
Seattle, WA
15-18 June

ASEE
Pittsburgh, PA
23-25 June

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 Technical Support

Contact the technical support team for technical issues.

Worldwide: +1 732 981 0060
US: +1 800 701 IEEE (4333)
E-mail: onlinesupport@ieee.org


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