What information do we collect?
IEEE collects the following personal data in line with the use purposes explained in a subsequent section:
- Your name and contact details
- Date of birth
- Online profile data/usage
- Emergency contact information
- Social media profile information
- Copies of identification documents
- Education and professional information
- Communication information including IEEE Online Support and Contact Center communications
- Purchasing and payment information
- Registration and participation in IEEE events and activities
- Subscription preferences
- Information about the device(s) you use
- Information about service usage
- Authentication data
- Location information
- Author and peer review information
- Other information you upload or provide to us
How do we use your information?
IEEE uses (and, where specified, shares) your personal information for the following purposes:
To process transactions. IEEE uses personal information such as name, physical address, telephone number, email address, and company/institution to engage in interactions with you, including contacting you about your order, donation, subscription, event participation, or membership. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card clearing houses, and other third parties to complete the transaction.
To provide support or other services. IEEE may use your personal information to provide you with support or other services that you have ordered or requested. IEEE may also use your personal information to respond directly to your requests for information, including registrations for newsletters, webinars, or other specific requests, or pass your contact information to the appropriate IEEE distributor or reseller for further follow-up related to your interests.
To provide information based on your needs and respond to your requests. IEEE may use your personal information to provide you with notices of new product releases and service developments.
To select content, improve quality, and facilitate use of the websites. IEEE may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and personalize website content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions).
To serve personalized advertising to you. We don't share your information with advertisers without your consent. We allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the non-personally-identifiable attributes we have collected to select the appropriate audience for those advertisements. When you click on or otherwise interact with an advertisement, there is a possibility that the advertiser may place a cookie in your browser and that your attributes meet the criteria the advertiser selected.
To assess usage of IEEE products and services. IEEE may track your usage of IEEE products and services (e.g., IEEE Xplore) to determine your level of usage, and those usage statistics may be made available to IEEE’s content licensors and your company/institution.
To communicate with you about a meeting, conference, or event. We may communicate with you about a meeting, conference, or event hosted or co-sponsored by IEEE or one of our business associates. This may include information about the event's content, event logistics, payment, updates, and additional information related to the event. Information you provide when registering for or participating in a conference managed or co-sponsored by parties, other than or in addition to IEEE may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. IEEE and its conference co-sponsors may contact you after the event about the event, subsequent iterations of the event and related events. Please note that IEEE conference, meeting or event organizers, co-sponsors, exhibitors, and other third parties may directly request your personal information at their conference booths or presentations. Providing your information to them is optional, and you should review their privacy policies to address your particular needs and concerns about how they will treat your personal information.
To consider you for a higher member grade or an IEEE award. IEEE may use personal information such as your name, education, work history, and volunteer activities to consider you for a higher member grade or for an IEEE award. IEEE may need to share this information with your nominators, references, judges, and other parties involved in evaluating your eligibility.
To include you in IEEE Member Directories. If you are an active member of IEEE, one of its Societies, or IEEE Standards Association, at your request, we may include your information in IEEE Member Directory in IEEE Collabratec, and, if applicable, the Fellows Directory and IEEE Society Directories. We may also enable private member to member messaging (your email address is never shared). Active members can customize their member directories visibility preferences any time in account settings.
To document standards development participation. If you are a participant in IEEE standards development, IEEE uses your personal information to comply with policies and procedures, legal and accreditation requirements, and evaluation of patent claims by patent offices. IEEE must capture your personal data for these purposes, and provides information about activities related to standards development groups in which you participate. IEEE standards development participation is documented through various methods, e.g., rosters, submission documents, email reflectors, records of meeting attendance, responses to ballots, publicly available participation lists, and declaration of affiliations.
To assist in your participation in IEEE activities. IEEE will communicate with you, if you are participating in certain IEEE activities such as IEEE conferences, authoring or reviewing an IEEE periodical article, or IEEE humanitarian activities. IEEE may send you information such as newsletters related to those activities.
To update you on relevant IEEE benefits, programs, and opportunities. IEEE may communicate with you regarding relevant IEEE benefits, programs, and opportunities available to you, through your membership(s) with IEEE.
To engage with third parties. IEEE may share your personal data with third parties in connection with services that these individuals or entities perform for or with IEEE. These third parties are restricted from using this data in any way other than to provide services for IEEE or for the collaboration in which they and IEEE are contractually engaged (for example, hosting an IEEE database or engaging in data processing on IEEE’s behalf, or mailing you information that you requested). These third parties are carefully selected by IEEE and obligated to keep your data secure. From time to time, we may also share your information with third parties whom we think might provide content, products, or services of interest to you.
To protect IEEE content and services. We may use your information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users
To get feedback or input from you. In order to deliver products and services of most interest to our customers, from time to time, we may ask members, customers, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups).
To protect IEEE information assets as well as your own personal data. The IEEE Information Security Program protects the confidentiality, integrity, and availability of IEEE information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security objectives while supporting business and operational goals.
How can you control your information?
You can control the information we have about you and how we use it in several ways.
- If you are a registered user, you can review, revise, and correct the personal data that you have provided to IEEE via IEEE Account/MyProfile.
- Use the unsubscribe method provided in our various communications
Personal data about minors and children
IEEE does not knowingly collect data from or about children under 16 without the permission of parent(s)/guardian(s). If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 16, please contact us.
Technical and regulatory information
IEEE automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn't change (it is "static") and could be associated with your personal computer.
As well as recording the IP addresses of users, IEEE may also keep track of sites that users visited immediately prior to visiting IEEE's website and the search terms they used to find it. We keep track of the pages visited on IEEE's website, the amount of time spent on those pages and the types of searches done on them. Your searches remain confidential and anonymous. IEEE uses this information only for statistical purposes to find out which pages users find most useful and to improve the website.
IEEE also captures and stores information that you transmit. This may include:
- Browser/Device type/version
- Operating system used
- Media Access Control (MAC) address
- Date and time of the server request
- Volume of data transferred
External links behavior
Some of IEEE's websites link to other sites created and maintained by other public- and/or private-sector organizations. IEEE provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the IEEE domain, and IEEE's information management policies no longer apply. IEEE encourages you to read the privacy statement of each external website that you visit before you provide any personal data.
Cookies and web beacons
Cookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. IEEE uses both session-based cookies (which last only for the duration of the user's session) and persistent cookies (which remain on your device and provides information about the session you are in and waits for the next time you use that site again).
These cookies and web beacons provide useful information to IEEE, enabling us to recognize repeat users, facilitate the user's access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all IEEE web servers.
Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on the IEEE website and enable third-party functions (such as a social media "share" link). We may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.
Do Not Track (DNT)
The online advertising industry has self-regulatory initiatives designed to provide consumers a choice in the types of ads they may see online and to conveniently opt-out from online behavioral ads served by some or all of the companies participating in these programs. Our websites do not respond to DNT consumer browser settings.
Collaboration with authorities
IEEE has appointed and mandated a privacy officer who represents the regulatory authorities inside the IEEE organization, and in return represents the IEEE organization to regulatory authorities.
The IEEE privacy officer will ensure proper communication with the relevant regulatory authority for privacy. The privacy officer will lead investigative action, complaint handling and data breach notification. The privacy officer will also monitor regulatory changes and consult the regulatory authority where implementation of a regulatory or technological change leads to doubt.
Transfer of information to other countries
As a global organization, IEEE engages in a number of international activities. In connection with the management of those activities, IEEE may transfer information to other countries. By submitting your information to IEEE via the websites, or in connection with your interactions with IEEE offline, you consent to such transfers and to the processing of this information in other countries.
Responses to legal requests
IEEE reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
IEEE complies with all applicable data privacy laws and regulations including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Under these laws and regulations, you may have certain rights to your data. Should you wish to exercise any of these rights, please send an email request to email@example.com with "Data Privacy Request" in the subject line and in the email please identify the specific privacy right you request assistance with. Please note additional information may be requested prior to fulfilling a request and IEEE reserves the right to charge a fee, with respect where permitted, to cover the cost of certain requests.
How do I contact you if there is an issue?
23 April 2018
445 Hoes Lane
Piscataway, NJ 08854 USA